Renting real jewelry just got real easy. Here’s 3 easy steps to get started.

• Browse: First, you’ll view our collection either in our Chicago store or via virtual showing. You can book any private appointments directly on our website.
• Book: You’ll select from our gorgeous, fine jewelry collection. To book any rental, you’ll need to provide us: Rental Dates, scanned copy of your ID, signed rental agreement, and a security deposit.
• Borrow: You can receive your jewelry either via pickup in our Chicago location or via FedEx fully-insured shipping. Once you receive, you can style for up to 7 days. Upon the conclusion of your rental, you can either ship back (return materials & instructions provided) or arrange for a drop-off back to our Chicago store.

You can rent jewelry for up to 7 days. We accommodate up to 30 days upon special request for an additional 25% surcharge.

The security deposit is to protect our precious collection. We never want to inadvertently have a customer borrow more than they can reasonably afford.

We offer convenient options for the security deposit:

• • Quick pre-authorization on your credit card. Lasts less than 5 minutes, no impact to your credit score, balance, or interest.
  • Venmo/Zelle/Cash/Gold due at pickup. Refundable if all is good within 24 hours of drop-off.
  • Open a Golden Library Card.

The pre-authorization hold ensures your credit card is active and has enough funds to borrow your fine jewelry selection.

It won't impact your credit score but temporarily affects your available credit for less than 5 minutes. The pre-authorization does not block your funds during your rental period.

Yes, you can add the Rental Protection Plan for added coverage during your jewelry rental.

The Rental Protection plan allows you to limit your liability to 20% of the retail value for any covered losses. The Rental Protection plan fee is a 30% surcharge to your Rental Fee at checkout.

• If you have not purchased the Rental Protection plan, you will be liable for the full retail value of the jewelry for any losses aside from any transit losses assuming you complied with our Shipping Requirements.
• If you choose the Rental Protection Plan and undergo a covered loss, you'll only be liable for 20% of the pre-disclosed retail value.

• Late returns incur a charge of 25% of your Rental Fee for each day the item is late.
• If delayed more than seven days, the piece is declared as lost or stolen, and the customer is liable for the full retail value of the jewelry they borrowed.

• Yes, each piece is thoroughly cleaned, sanitized, and disinfected prior to and after each rental. Gold is antimicrobial meaning it naturally inhibits bacteria on its surface.
• All jewelry shipments to and from the customer include transit insurance.

• If you love the jewelry, rental fees and shipping costs can be applied as credit towards the final purchase price. Discounts available for jewelry that has been borrowed before. 

• Yes, jewelry shipped to and from our store is fully insured while in transit.

• We charge $20 for one-way shipping and $35 for round trip shipping for all jewelry rentals.